What should be included in a formal recall plan and how should staff respond?

What should be included in a formal recall plan and how should staff respond?

• A. Identify affected products, segregate, notify authorities and suppliers, execute withdrawal from service, document actions, and train staff on recall procedures.
• B. Increase production of the recalled items.
• C. Ignore until customers complain.
• D. Remove some items and hope for best.

Answer: (A)